Appendices and Resources

Many teams begin their business process re-engineering journey with great intent — only to stall when they hit the real work: documenting, analyzing, and refining workflows. Too often, the lack of structured tools leads to inconsistent outputs, missed gaps, and wasted time. This section is your practical toolkit to stop guessing and start executing.

Here, you’ll find reusable templates, a clear glossary of key terms, and curated reference frameworks to help you move from concept to execution with confidence. Whether you’re drafting a project mandate or aligning stakeholders on BPMN notation, these resources are designed to save you hours of reinvention.

These aren’t just checklists — they’re proven instruments from real-world implementations. You’ll learn how to apply them efficiently, using tools like Visual Paradigm to streamline modeling and documentation.

What This Section Covers

Designed to support your BPR transformation, this section offers three core assets:

• Templates and Worksheets: Your BPR Starter Kit – Reusable, editable guides for defining project mandates, conducting gap analysis, and tracking KPIs. Built for teams using tools like Visual Paradigm, these templates reduce setup time and ensure consistency across projects.
• Glossary of Key Terms in BPR and BPMN – A concise reference for core concepts like swimlanes, activities, gateways, and process boundaries. Perfect for quick lookup during modeling or stakeholder discussions.
• Further Reading and Reference Frameworks – Curated resources from BPMN, Six Sigma, and TOGAF that support deeper exploration. Use these to align your re-engineering efforts with established standards and best practices.

By the end, you should be able to:

• Apply BPR templates to define project scope, objectives, and success metrics from day one.
• Use a BPMN glossary to interpret and communicate process models with clarity and precision.
• Identify and apply relevant frameworks to contextualize your re-engineering work within broader enterprise architecture.
• Guide teams through standardized documentation using reusable BPR worksheets and checklists.
• Align process modeling terminology across stakeholders, reducing ambiguity and rework.
• Extend your knowledge beyond basic BPR steps by referencing authoritative process improvement methodologies.