Troubleshooting and Best Practices

You’ve mapped your processes, redesigned core workflows, and implemented changes—yet too often, momentum fades, improvements erode, and teams revert to old habits. This isn’t failure—it’s a natural consequence of skipping the post-re-engineering phase. The truth is, re-engineering isn’t a one-time project; it’s the beginning of a new operational rhythm.

That’s why this section exists. It’s built for leaders and change agents who’ve already taken the leap into business process re-engineering and now need the tools to protect their results. Here, you’ll learn how to anticipate where things go wrong, how to keep improvements alive, and how to build a culture that resists backsliding.

These aren’t theoretical concepts. Each chapter draws from real-world implementations—both successes and failures—offering practical, field-tested strategies to embed lasting change. You’ll walk away not just with a checklist, but with a mindset that turns process excellence into a habit.

What This Section Covers

Master the critical phase after re-engineering: sustaining your progress and avoiding common breakdowns.

• Common Pitfalls in BPR and How to Prevent Them – Understand why BPR initiatives fail, from weak sponsorship to unclear scope. Learn how to anticipate risks and act before they derail progress.
• Maintaining Momentum: Continuous Monitoring After Re-Engineering – Discover how to embed ongoing process review into your regular operations. Use feedback loops and KPI dashboards to track performance and adapt quickly.
• Documenting Lessons Learned and Institutional Knowledge – Learn how to capture what worked, preserve reusable templates, and build a living knowledge base. Tools like Visual Paradigm’s team collaboration features help ensure no insight is lost.

By the end, you should be able to:

• Identify and proactively address BPR pitfalls before they compromise change.
• Establish continuous monitoring practices that keep process improvements visible and accountable.
• Apply structured documentation methods to preserve and share process knowledge across teams.
• Integrate feedback mechanisms that support sustained process innovation.
• Use real-world case insights to strengthen future re-engineering efforts.
• Build systems that help organizations sustain process improvements over time.